ONA Her Glow Up Goal Tracker

ONA: Her Glow Up Goal Tracker

Delete
your data

Updated

Everything you put in ONA can be deleted. The quickest way is in the app.

01 In the app

SettingsAccountErase everything

It asks first. Then it deletes your chapters, days, journal, photos, XP and streaks, and your anonymous account, straight away, and the app starts fresh. This can’t be undone.

If you never started a free trial or subscription, nothing you entered left your phone, and deleting the app removes it.

02 If you can’t open the app

Email support@onaglowup.app with your Account ID or, if you subscribed on Google Play, your order number. You’ll find the Account ID in SettingsAccountAccount ID, where a tap copies it, and in any email you’ve sent from SettingsContact support. The order number looks like GPA.1234-5678-9012-34567. It’s in the receipt Google Play emailed you, and in Google PlayProfilePayments & subscriptionsBudget & history.

I’ll delete everything linked to it within 30 days and write back when it’s done.

The app never asks for your email address or phone number, so without one of these there’s no safe way to tell which data is yours.

03 What’s deleted, and what stays

Deleted

  • your chapters, goals and life wheel scores
  • your rituals and side quests
  • every day’s one thing, mood, energy and journal
  • your photos
  • your XP, streaks and reminder settings
  • your anonymous account

Stays

  • purchase records with Apple, Google and RevenueCat, which billing and tax rules require. They hold nothing you wrote.
  • emails you’ve sent to support
  • analytics events and crash reports already sent. They aren’t linked to your account, and they expire under Google’s retention settings.

04 Your subscription

Erasing your data doesn’t cancel your subscription. Cancel it with the store you paid through:

  • iPhone: SettingsYour nameSubscriptions, then choose ONA.
  • Android: Google PlayProfilePayments & subscriptionsSubscriptions, then choose ONA.